Esso customer support enquiries

Please select the reason you are contacting Esso Customer Care*

If you selected "Other" above, please specify why you are contacting us.

How can we help you?*

If your enquiry relates to a particular service station, please include the name and/or postcode of the site

If your enquiry relates to your Nectar account, please include your 19 digit Nectar card number

Contact information

Name*

Email address*

Telephone number

Consent: Please note that, as set out in our data privacy policy (link provided below), we may send your query (and personal details) to third parties to enable the query to be addressed. For example, the majority of Esso branded sites in the UK are supplied, owned and operated by third parties and the relevant third parties will be responsible for handling your query and may contact you directly.

I provide consent for my personal details to be forwarded to a third party*

Read our data privacy policy.

**If you are contacting us regarding the deletion of your ‘Esso: Pay for fuel, get points’ (Esso App) account, please note that your personal data will be deleted within 30 days of your deletion request. After the deletion is initiated, personal data is erased and transactional data relating to your account will be anonymised.